What We Collect and Why We Use It
We collect information in three main ways. First, account registration data — your name, email address, and mobile number — which we need to create and verify your account. Second, payment transaction data: when you deposit or withdraw via bKash, Nagad, or Rocket, we log the
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transaction reference, amount, and wallet number to reconcile your account wallet and handle any queries. Third, device and session data — your browser type, IP address, and session timestamps — which helps us detect unusual access and keep your account safe. We do not store your
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full bKash, Nagad, or Rocket PIN or password at any point. Data collected during your session is processed by systems located in eligible operating regions; where and how it is processed may depend on applicable local law in Bangladesh. We retain transaction records for the period
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required by our operating obligations. Account profile data is kept as long as your account is active. You can request a copy of your data, ask us to correct inaccuracies, or ask us to close your account and remove your details — all through the contact
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paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.